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Hotel Operations Manager

2 months ago

Leduc, Canada Wyndham Garden Hotel Full time
Job Summary

We are seeking a skilled Hotel Clerk Supervisor to join our team at Wyndham Garden Hotel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel.

Key Responsibilities
  • Guest Services: Assist guests with special needs, providing exceptional customer service and ensuring their stay is comfortable and enjoyable.
  • Team Management: Co-ordinate, assign, and review work for our hotel staff, including hiring and training new team members.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Supply Chain: Requisition materials and supplies, ensuring our hotel has the necessary resources to operate efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Work Setting: Hotel, motel, or resort environment.
  • Personal Suitability: Client focus, team player, and ability to work in a fast-paced environment.