Customer Service Representative

4 weeks ago


Winnipeg, Manitoba, Canada Gauthier Chrysler Dodge Jeep Ram Full time
Job Title: Call Centre Agent

We are seeking a highly skilled and customer-focused Call Centre Agent to join our team at Gauthier Chrysler Dodge Jeep Ram. As a Call Centre Agent, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Answer written and oral inquiries from customers, providing accurate and timely information.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Explain the type and cost of services offered to customers.
  • Obtain and examine all relevant information to assess client feedback, enquiries, and complaints.
Requirements:
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a call centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and organizational skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].



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