Customer Experience Ambassador

6 days ago


Kitchener, Ontario, Canada Torrid Full time

Torrid is dedicated to celebrating every shape, size, and curve of our customers. Our stores provide an immersive experience that's as much about our employees as it is about our customers. We're driven by a commitment to inclusivity, diversity, and empowering our team members.

As a member of our sales team, you'll play a critical role in delivering exceptional customer experiences. You'll leverage your expertise to create memorable interactions that leave a lasting impression.

  • Create a personalized shopping experience that builds trust and loyalty with our customers
  • Process transactions efficiently while applying your knowledge of sales promotions and products
  • Be available to work a flexible schedule that includes holidays, nights, and weekends
  • Maintain a visually appealing sales floor that meets our high standards
  • Contribute to maintaining a well-organized stockroom and a clean, inviting store environment

To excel in this position, you'll require:

  • Previous sales or customer service experience (a valuable asset)
  • The ability to multitask in a fast-paced environment while focusing on exceptional customer service
  • A keen eye for fashion and staying informed about current trends

We're proud to offer a comprehensive benefits package to our employees, which may include:

  • Flexibility in scheduling
  • An associate discount of 50%
  • A monthly discount coupon
  • Mental health resources
  • An employee stock purchase program (ESPP)


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