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Digital Product Lead

2 weeks ago

London, Ontario, Canada IFG International Financial Group Ltd Full time

Job Description:

We are seeking a highly skilled Digital Product Owner to join our team at IFG International Financial Group Ltd. As a Digital Product Owner, you will be responsible for creating new ideas to improve customer experience, developing business cases with internal stakeholders, and leading the team in maintaining performance against digital KPIs.

Key Responsibilities:

  • Create new ideas to enhance customer experience
  • Develop business cases with internal stakeholders
  • Use Human-Centered Design (HCD) approach for product development
  • Lead the team in maintaining digital performance
  • Share product dashboards and reports
  • Launch new digital services
  • Direct the team
  • Gather necessary requirements

Qualifications:

  • 5-7 years of relevant experience
  • Digital marketing experience
  • Experience using Adobe Analytics or Adobe Experience Owner
  • Familiarity with UX principles
  • Excellent communication skills
  • Prior experience in the financial industry or knowledge of mortgages and loans
  • Experience using Salesforce