Business Systems Manager

4 weeks ago

Coquitlam, British Columbia, Canada Convoy Supply Ltd Full time

Business Systems Manager

The Business Systems Manager at Convoy Supply Ltd is responsible for overseeing the operation and performance of existing business applications. This role requires a deep understanding of business processes in a distribution company and expertise in ERP, MRP, CRM, FMS/TMS, and BI systems and processes.

Key Responsibilities

  • Act as an expert in information systems for areas such as Supply Chain, Finance, Sales, Inventory, and Costing.
  • Oversee the operation and performance of existing business applications.
  • Actively contribute to identifying new needs and areas for improvement.
  • Write functional analyses that describe solutions to business problems using computer systems.
  • Follow the organizational methodology provided by the immediate superior and report to Soprema IT management on the implementation of best practices.
  • Plan priorities with the team and support them in achieving objectives.
  • Coach, train, lead, and contribute to the development of employees under their responsibility.
  • Collaborate with various departments to achieve corporate goals.
  • Encourage the generation of improvement and innovation ideas within the team.
  • Work with the North America BA Manager to ensure consistency in business processes and the use of available software.
  • Perform other related tasks as requested by the immediate superior.

Requirements

  • Bachelor's degree in computer science or in an appropriate discipline.
  • 6 to 12 years of experience, including at least 3 years in a team lead role.
  • A minimum of 3 years of experience as an analyst.
  • 5 years of ERP experience with tier 1 or tier 2 systems.
  • Experience with database management systems such as MSSQL, MySQL, or similar platforms.
  • Project management experience is an asset.
  • Background in software development is an asset.

Skills and Competencies

  • Team player who provides autonomy while remaining available for guidance and technical advice.
  • Act as a mentor to the team, setting an example of hard work and collaboration.
  • Excellent analytical skills, with the ability to analyze business issues and write detailed problem analyses.
  • Strong organizational skills with attention to structure.
  • Ability to build team cohesion and leverage individual team members' strengths.
  • Demonstrates leadership in achieving business goals, managing priorities, and maintaining overall strategic vision.
  • Adaptable and agile in a constantly evolving environment.
  • Recognized for professionalism, judgment, initiative, and thoroughness.
  • Excellent customer service orientation with strong relationships with users.
  • Strong communication skills.

Expertise

  • In-depth understanding of business processes in a distribution company.
  • Expertise in ERP, MRP, CRM, FMS/TMS, and BI systems and processes.
  • Proficient in database environments such as SQL Server and MySQL, in transactional or star schema models.
  • Familiarity with programming languages to assist with resolving technical issues alongside programmer analysts.
  • Mastery of Agile project management methodologies.

The Offer

  • Competitive salary.
  • Flexible Benefit options.
  • Short- and long-term disability coverage.
  • Employee referral bonus program.
  • Paid training/tuition reimbursement.
  • Overtime available in peak periods.
  • Internal Promotions.

Company Overview

Convoy Supply Ltd, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.

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