Retail Store Operations Manager

23 hours ago


SaintMartin, Quebec, Canada ST FAMILY FOODS Full time
About This Role

We are seeking a highly motivated Retail Store Supervisor to join our team at ST Family Foods. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of the store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Assign sales workers to duties, order merchandise, and authorize return of merchandise to ensure efficient store operations.
  • Scheduling and Staff Management: Establish work schedules and supervise and co-ordinate activities of workers to optimize productivity.
  • Inventory Management: Organize and maintain inventory levels to meet customer demand.
  • Customer Service: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Training and Development: Train staff on store policies, procedures, and best practices to ensure a high level of customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a retail store setting.
  • Languages: Proficient in English.
  • Work Schedule: 30 to 40 hours per week.
What We Offer
  • Competitive Salary: $55,000 - $65,000 per annum, based on location and experience.
  • Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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