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Billing Services Specialist

2 months ago

Vancouver, British Columbia, Canada CliftonLarsonAllen Full time
Job Summary

CliftonLarsonAllen is seeking a highly skilled Billing Services Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate billing, and resolving customer inquiries in a professional and courteous manner.

Key Responsibilities
  • Customer Service: Serve as the primary point of contact for customer inquiries, providing timely and accurate responses to billing-related questions and concerns.
  • Accounts Receivable: Process and manage customer payments, including posting payments, handling delinquent accounts, and preparing shut-off notices.
  • Client Support: Assist with rate increases, prepare consumption reports, and provide support for customer communications.
Requirements
  • Experience: Minimum three years of customer service experience with strong data entry skills and familiarity with accounts receivable principles.
  • Education: High school diploma or equivalent required; associate's degree in customer service or business-related field a plus.
Benefits

CliftonLarsonAllen offers a comprehensive benefits package, including health, dental, vision, 401(k), and more. We are committed to supporting the well-being of our employees and their families.