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Restaurant Operations Manager

2 weeks ago

Halifax, Nova Scotia, Canada Boston Pizza International, Inc. (Calgary) Full time

About Us

Boston Pizza International, Inc. (Calgary) is a leading casual dining restaurant chain in Canada. Our commitment to delivering exceptional Guest experiences and fostering a positive work environment has earned us recognition as one of Canada's 50 Top Managed Companies for over 20 years.

Job Summary

We are seeking an experienced Front of House Manager to join our team. As a key member of our leadership team, you will be responsible for supporting the General Manager with daily operations, including training, development, staffing, scheduling, and performance management of Front of House team members.

Your primary focus will be on ensuring that our Guests and team members have an exceptional experience from start to finish. You will demonstrate outstanding leadership abilities, champion a fun and safe work environment, and contribute to a thriving workplace culture.

Why Boston Pizza?

  • We offer flexible scheduling to fit your lifestyle and promote life-work balance.
  • There are exciting opportunities for career growth within the restaurant or at Boston Pizza head office.
  • You'll have the chance to build relationships and give back to your local community.
  • We offer a range of rewards and recognition programs to recognize your hard work and dedication.

Key Responsibilities

  • Lead by example and work closely with team members to achieve goals.
  • Drive professional development opportunities and seek new learning and skill-building moments.
  • Achieve goals through strong organizational skills and effective time management.
  • Build relationships by finding common ground and working cohesively with all team members.
  • Champion the 'Foundations of Hospitality' and maintain high standards of food safety.
  • Effectively communicate and coach team members on ways to progress.