Sales Team Lead

3 weeks ago

Saskatchewan, Canada Levi Strauss & Co Full time

About the Role

We're looking for a highly motivated and organized Sales Supervisor to join our team at Levi Strauss & Co. in Saskatoon, SK. As a Sales Supervisor, you will be responsible for creating a high-energy store experience by engaging consumers and modeling appropriate service behaviors to other associates.

Key Responsibilities

  • Creates a high-energy store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
  • Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues.
  • Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
  • Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management.
  • Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy.
  • Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
  • Supervises store team in the absence of another member of management.
  • Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management.

About You

We're looking for someone who is a collaborative role model, exhibiting behaviors aligned with company culture of inclusion and belonging. You should be a self-starter with a growth mindset, enjoying learning new tools and adaptable to new initiatives. Progressive retail leadership experience and proven skills in supervising, coaching and training are a must. Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts is required.

What We Offer

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

  • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
  • Five hours of paid volunteer time per month with nonprofit organizations.
  • Product discount of 60% off regular-price merchandise.
  • Paid Family Leave.

Equal Employment Opportunity

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.

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