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Account Manager

2 months ago


Toronto, Ontario, Canada Aon Full time

About Aon

Aon is a leading global professional services firm that helps organizations navigate a rapidly changing world.

Job Summary

We are seeking an Account Specialist to join our team in a hybrid role. The successful candidate will assist Account Executives, Associate Account Executives, and Brokers on assigned accounts, managing key processes that serve clients and undertaking client-facing, market-facing, and internal activities related to these processes.

Key Responsibilities

  • Assist in managing key processes that serve clients, including client onboarding, renewal, and retention.
  • Undertake client-facing, market-facing, and internal activities related to these processes, including communication with clients and insurers.
  • Perform general account functions, including miscellaneous office duties in support of client servicing.
  • Manage open items and respond to client or insurer ad-hoc requests.
  • Actively manage and support the Aon 120-day renewal process.
  • Coordinate activities of the client service team and Aon Client Services (ACS) to ensure that key processes assigned are performed effectively.
  • Understand and work in alignment with the Aon Leadership Model and its pillars of Client Value, Unmatched Teams, Innovation, Results, and Values.

Requirements

  • Demonstrates strong interpersonal and project management skills.
  • Must hold a Broker's license, or to be obtained within 4 months of start date.
  • Exemplary communication skills and ability to maintain rapport and open, effective communication with clients and insurers.

About Working at Aon

Aon is committed to creating a diverse and inclusive work environment. We offer a comprehensive benefits package, flexible working arrangements, and opportunities for professional development and growth.