Reservations Coordinator

4 weeks ago


Calgary, Alberta, Canada Tripzi Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Tripzi Inc. As a key member of our operations team, you will be responsible for coordinating and supervising the work of our reservations staff, ensuring seamless guest experiences and efficient operations.

Key Responsibilities
  • Supervise and coordinate the work of reservations staff, ensuring timely and accurate processing of guest requests.
  • Assist clients/guests with special needs, providing exceptional customer service and ensuring their needs are met.
  • Coordinate, assign, and review work to ensure efficient operations and high-quality guest experiences.
  • Hire and train staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring timely delivery and minimizing disruptions to operations.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Basic security clearance.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Flexibility and adaptability, with a willingness to relocate.
Work Environment

Our team is committed to providing exceptional guest experiences, and we are seeking a like-minded individual to join our operations team. As a Reservations Supervisor, you will have the opportunity to work in a dynamic and supportive environment, with a focus on continuous learning and growth.

What We Offer
  • Relocation costs covered by employer.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Competitive compensation and benefits package.


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