Senior Quality Assurance Manager

4 weeks ago

Vancouver, British Columbia, Canada 2K Full time
Lead Quality Assurance and Development Operations

We are seeking an experienced Senior Quality Assurance Manager to lead our Quality Verification department in Vancouver. As a key member of our EA Sports FC team, you will be responsible for managing planning, scope, and capacity across QV, as well as overall project risk management and reporting to FC leadership.

Your primary responsibilities will include:

  • Managing planning in all development stages from pre-production, production, launch, and live services.
  • Scope and Capacity Management across QV.
  • Overall project risk management and reporting to FC leadership.
  • Create scenarios and guide the decision-making process.
  • Improve operational effectiveness of team effort by assessing current practices, incorporating new strategies, and increasing predictability.
  • Promote the evolution of QV practices across FC products.
  • Identify opportunities to share practices, tools, and analytics across Vancouver, EA Bucharest, and the rest of EA.
  • Effective change management.

Your primary People Management responsibilities will be:

  • Mentor and support other leaders across all disciplines; build and mentor teams.
  • Identify resourcing needs, guide and develop changes to talent, skills, and practices to accomplish operational and strategic goals.
  • Coordinate talent management and succession planning.
  • Monitor and evolve talent skill mix, using training and active recruitment plans and strategies.
  • Promote a culture of diversity and inclusion.

Requirements:

  • 5+ years of project management or team leadership experience.
  • 3+ years of experience managing people, including managing managers.
  • 3+ years of experience leading and growing large multi-discipline teams.
  • 3+ years of experience with automated testing.
  • 1+ years experience with Continuous Delivery or Continuous Integration/Continuous Deployment.
  • Excellent stakeholder management skills.
  • Understand software quality assurance and software development lifecycle practices.
  • Education requirement: University Bachelor's degree or equivalent professional experience.

Join our team of passionate professionals and contribute to the success of our EA Sports FC franchise.

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