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Keyholder - Sales and Customer Service Professional

1 month ago

Hamilton, Ontario, Canada Structube Full time

Unlock Your Potential at Structube

As a Keyholder at Structube, you will be the face of our company, promoting our modern and contemporary interior design, furniture, and accessories to customers. Your day-to-day will involve advising customers, ensuring after-sales follow-up, participating in inventory management, and maintaining a clean and inviting store environment.

What We Offer

  • A competitive base salary with opportunities for monthly performance bonuses
  • A comprehensive group insurance program, including dental and vision coverage
  • A telemedicine and stress management program available from day one
  • Discounts at various merchants, including gyms and phone plans
  • A 25% discount on Structube's regular-priced items
  • Opportunities for growth and career advancement
  • An employee recognition program

Key Responsibilities

  • Advise customers on our products and services
  • Ensure after-sales follow-up and customer satisfaction
  • Participate in inventory management and reception of goods
  • Maintain a clean and organized store environment
  • Perform other related duties as required

Requirements

  • 1 year of experience in retail, including experience as a Keyholder
  • Strong listening skills and ability to offer advice
  • Collaborative spirit, enthusiasm, and interest in interior design
  • Availability to work Monday to Friday and daytime Saturday and Sunday
  • Ability to move or lift loads up to 65 lbs (30 kg)