Retail Operations Director

4 days ago


Orillia, Ontario, Canada Dollarama L.P. Full time

Job Summary
Dollarama L.P. is seeking a highly skilled Retail Operations Director to lead our retail store operations. This role plays a vital part in ensuring the success of our stores by overseeing daily operations, visual merchandising activities, performance management, recruitment, and training of new employees.

About Dollarama L.P.
Dollarama is a growing Canadian business with a stimulating and diverse working environment. We offer competitive compensation, a bonus plan, and benefits package, as well as a company-matched pension plan. Our tailor-made training program and integration process provide opportunities for growth and development within the company.

Key Responsibilities
As a Retail Operations Director, you will be responsible for:

  • Overseeing all store operations and ensuring compliance with company policies and strategies
  • Leading, motivating, and developing store staff to achieve performance goals
  • Helping with store merchandizing, shelf stocking, and unboxing daily shipments
  • Delivering exceptional customer service and resolving complex issues
  • Implementing and maintaining visual merchandising standards based on company strategy
  • Ensuring store safety and cleanliness standards are maintained
  • Performing cash management, store opening, and closing duties as needed
  • Providing employee performance feedback as needed
  • Assigning tasks to the team


Requirements
To succeed in this role, you must have:
  • A minimum of two (2) years' experience in the retail industry
  • A minimum of two (2) years' experience in a team management position
  • Open availability required (day, evening, weekend)
  • Excellent communication and decision-making capabilities
  • Proven leadership and team management skills
  • Strong problem-solving abilities
  • Ability to multitask, prioritize, work in a dynamic, fast-paced, and high-volume environment


What We Offer
We offer a full-time, permanent position with additional pay and flexible schedule benefits, including:
  • Casual dress
  • Employee assistance program
  • Extended healthcare
  • Flexible schedule
  • RRSP match
Estimated salary: $60,000 - $80,000 per year, based on location and experience.

If you are a motivated and results-driven individual looking for a challenging role in retail operations, we encourage you to apply.

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