SAP HCM Cloud Services Consultant

4 days ago


Montreal, Quebec, Canada SAP SE Full time

Key Responsibilities

  • Working with customers to develop their roadmaps to improve consumption and maximize the value of the customer's subscriptions.
  • Providing leading practice advice and guidance to customers for operating their SAP HCM cloud solutions.
  • Understanding customers' business models, priorities, objectives, and goals to identify potential operational and commercial risks as well as expansion opportunities.
  • Developing and executing a proactive 'customer first' renewal and expansion plan in conjunction with other internal SAP account team members.
  • Utilizing commercial and business acumen for commercial queries and to ensure licensing compliance and optimized contractual opportunities.

Required Skills and Qualifications

  • Multiple years' experience managing customer engagements or customer-facing experience.
  • Fully fluent in English & French.
  • A self-starter, with energy, drive, the ability to manage multiple priorities and work independently and problem-solve.
  • Strong oral and written communication skills with the ability to credibly present and communicate recommendations to senior management.
  • Experience in SAP SuccessFactors, other HCM SaaS products, HR, and/or HRIT is not required but highly valued.


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