SAP HCM Cloud Services Consultant
4 days ago
Key Responsibilities
- Working with customers to develop their roadmaps to improve consumption and maximize the value of the customer's subscriptions.
- Providing leading practice advice and guidance to customers for operating their SAP HCM cloud solutions.
- Understanding customers' business models, priorities, objectives, and goals to identify potential operational and commercial risks as well as expansion opportunities.
- Developing and executing a proactive 'customer first' renewal and expansion plan in conjunction with other internal SAP account team members.
- Utilizing commercial and business acumen for commercial queries and to ensure licensing compliance and optimized contractual opportunities.
Required Skills and Qualifications
- Multiple years' experience managing customer engagements or customer-facing experience.
- Fully fluent in English & French.
- A self-starter, with energy, drive, the ability to manage multiple priorities and work independently and problem-solve.
- Strong oral and written communication skills with the ability to credibly present and communicate recommendations to senior management.
- Experience in SAP SuccessFactors, other HCM SaaS products, HR, and/or HRIT is not required but highly valued.
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