Customer Service Leader

1 week ago


Mississauga, Ontario, Canada BITTS Testing Services Inc. Full time
Job Description:

As a Customer Service Supervisor at BITTS Testing Services Inc., you will oversee the daily activities of a team of 3-4 individuals. Your primary responsibility will be to authorize routine deposits and withdrawals, establish work schedules and procedures, and prepare and submit reports. You will also be responsible for conducting performance reviews and coordinating activities with other work units or departments.

Requirements:

Must have a College/CEGEP education and experience as an asset. Must be able to work on site and have a strong attention to detail. Must also possess initiative, be organized, and a team player.

Work Conditions:

Fast-paced environment with a focus on customer service.

Additional Information:

This position is ideal for someone who is looking to take on a leadership role and be a key part of a team.

Responsibilities:

• Authorize routine deposits and withdrawals
• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Prepare and submit reports
• Conduct performance reviews
• Co-ordinate, assign and review work
• Supervise a team of 3-4 people

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