Store Associate
3 weeks ago
RONA+ is looking for a talented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring they have a great shopping experience, and achieving sales goals.
Key Responsibilities:
- Assist customers with their information/product requirements in the store or over the telephone
- Prepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery date
- Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage. Monitor inventory levels, perform inventory counts, and highlight inventory concerns
- Keep current on flyer and promotional events
- Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
- Other related tasks to ensure the store runs smoothly
Requirements:
- Effective selling skills and a commitment to providing excellent customer service are essential
- Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
- Some experience in a customer-focused role is required
- The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required
What We Offer:
- Competitive wage: $17.60 - $19.00 per hour (pay can vary based on experience)
- Opportunities for advancement within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that's involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more
RONA+ is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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