Department Head
1 month ago
About the Role:
We are seeking a highly skilled and experienced Department Manager to join our team at Fortinos. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our dry goods department.
Key Responsibilities:
- Manage and maintain accurate inventory levels, ensuring that stock is properly rotated and stored.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Collaborate with the Assistant Store Manager to achieve sales growth, budgeted P.I. accuracy, and on-shelf availability.
- Ensure compliance with company policies and procedures, including Food Safety and Health and Safety initiatives.
- Manage and train part-time staff, providing guidance and support to ensure they meet their job requirements.
- Perform administrative tasks, including financial reporting, labor scheduling, and merchandising.
Requirements:
- Minimum Grade 12 Diploma (advanced reading, writing, and mathematical skills)
- 2-3 years of retail grocery experience, with previous managerial or supervisory experience an asset.
- Exceptional customer service skills, with a talent for building customer loyalty.
- Excellent organizational abilities, with the ability to manage multiple priorities and meet deadlines.
- Strong verbal and written communication skills, with excellent interpersonal and problem-solving skills.
What We Offer:
At Fortinos, we value our employees and offer a competitive compensation package, opportunities for career growth and development, and a positive work environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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