Head of Information Technology Infrastructure

6 days ago


Montreal, Quebec, Canada The Judge Group Full time
Job Summary

The Judge Group is seeking a highly experienced IT Operations Director to lead its IT operations team.

The successful candidate will have extensive experience in managing IT infrastructure and teams.

Key Responsibilities:

  • Leadership: Develop and maintain an operations roadmap, ensuring systems are operated efficiently and in compliance with regulatory requirements.
  • Compliance: Ensure that operation policies and procedures are in place to meet compliance requirements under regulatory requirements.
  • Problem Resolution: Ensure timely resolution of problems.
  • Project Planning: Participate in project planning for technology-related initiatives.
  • Operational Improvement: Recommend and coordinate the implementation of operational tools.
  • Documentation: Oversee the creation and maintenance of operational policies and procedures.
  • Inventory Management: Ensure the IT inventory, systems, and tools as well as operations documentation are kept up to date.
  • Data Center Management: Manage data center capacity and usage.
  • Team Performance: Plan and prioritize the Operations team's work ensuring effective support for day-to-day operations and ongoing projects.
  • Capacity Monitoring: Monitor capacity and raise concerns before they result in issues.
  • Liaison: Liaise with management when production problems occur.
  • Continuous Learning: Keep up to date on operational tools to improve monitoring and efficiency.

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