Service Technician Specialist

1 week ago

Oakville, Ontario, Canada Canada Computers & Electronics Full time

**Job Summary**

We are seeking a highly skilled Service Technician to join our team at Canada Computers & Electronics. As a Service Technician, you will be responsible for building, testing, and servicing all products, as well as assessing and reporting back on findings on a case-by-case basis.

Key Responsibilities:

  • Build, test, and service all products
  • Assess and report back on findings on a case-by-case basis
  • Locate root cause of custom concerns and recommend actions
  • Install and configure software, hardware, drivers, and BIOS related items
  • Provide sales support and technical guidance
  • Must be willing to work evenings and/or weekends depending on shifts

Qualifications/ Key Competencies:

  • Must be able to read and speak English fluently, additional languages considered and asset
  • Hand soldering skills highly preferred and considered an asset (SMT / board level repairs)
  • Understanding of computer hardware assembly and setup (includes but not limited to BIOS setup, Windows installation / automation, device interfaces)
  • Ability to repair laptop (LCD, mainboard, components)
  • Able to work well under pressure
  • High attention to detail
  • Proficient in Microsoft Office suite (Word, Excel, Power Point, Outlook)
  • Analytical decision-making skills
  • Strong problem solving and troubleshooting skills
  • Able to work independently and within a group
  • Strong team player
  • Continual Improvement mindset
  • CompTIA A+ certification considered an asset
  • ITIL certification considered an asset
  • Soldering skills on board-level-component is an asset
  • Must process A+ Certification

Experience and Education Requirements:

  • Must be able to legally work within Canada (no job sponsorship)
  • At least 3 years experience within the repair industry
  • At least 5 years building computer systems (formal or informal)
  • A minimum of High School / GED required

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