Financial Services Consultant

3 weeks ago


Montreal, Quebec, Canada National Bank Full time
Dynamic Career Opportunity

A fulfilling career as a Financial Services Representative in National Bank's Financing division presents a unique chance to positively impact clients. In this role, you will assist Mortgage Development Managers with administrative tasks related to mortgage financing.

Your Key Responsibilities:

  • Deliver exceptional customer service and optimize interactions with MDMs' clients regarding technical, administrative, and operational aspects of their mortgage files.
  • Closely monitor client files with partners to ensure activities are carried out efficiently.
  • Support the team in resolving problems and analyzing data involving client satisfaction.
  • Maintain adherence to compliance and risk management rules.

About Our Team:

You will be part of a collaborative team known for its strong relationships and empathy. This position offers opportunities for skill development through training, hands-on learning, and discussions with colleagues. The role reports to the Residential Financing Manager.

We prioritize our employees' quality of life by offering flexible work arrangements, including a hybrid work model, flexible scheduling, and generous leave policies.

Requirements:

  • High school diploma and 3 years of relevant experience or college diploma and 1 year of relevant experience.
  • Customer service experience.
  • Administrative support experience in residential financing, an asset.
  • Basic investment knowledge.
  • Proficient with IT tools and comfortable navigating digital platforms.
  • Excellent interpersonal skills and team spirit.

Estimated Salary: $60,000 - $80,000 per annum, depending on qualifications and location.

Benefits Package:

National Bank offers a comprehensive benefits package, including health and wellness programs, flexible group insurance, pension plan, Employee Share Ownership Plan, and Employee and Family Assistance Program.

We strive to create a barrier-free workplace that is accessible to all employees. If you require accommodation, please let us know during your initial conversations with us.



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