Financial Services Consultant
3 weeks ago
A fulfilling career as a Financial Services Representative in National Bank's Financing division presents a unique chance to positively impact clients. In this role, you will assist Mortgage Development Managers with administrative tasks related to mortgage financing.
Your Key Responsibilities:
- Deliver exceptional customer service and optimize interactions with MDMs' clients regarding technical, administrative, and operational aspects of their mortgage files.
- Closely monitor client files with partners to ensure activities are carried out efficiently.
- Support the team in resolving problems and analyzing data involving client satisfaction.
- Maintain adherence to compliance and risk management rules.
About Our Team:
You will be part of a collaborative team known for its strong relationships and empathy. This position offers opportunities for skill development through training, hands-on learning, and discussions with colleagues. The role reports to the Residential Financing Manager.
We prioritize our employees' quality of life by offering flexible work arrangements, including a hybrid work model, flexible scheduling, and generous leave policies.
Requirements:
- High school diploma and 3 years of relevant experience or college diploma and 1 year of relevant experience.
- Customer service experience.
- Administrative support experience in residential financing, an asset.
- Basic investment knowledge.
- Proficient with IT tools and comfortable navigating digital platforms.
- Excellent interpersonal skills and team spirit.
Estimated Salary: $60,000 - $80,000 per annum, depending on qualifications and location.
Benefits Package:
National Bank offers a comprehensive benefits package, including health and wellness programs, flexible group insurance, pension plan, Employee Share Ownership Plan, and Employee and Family Assistance Program.
We strive to create a barrier-free workplace that is accessible to all employees. If you require accommodation, please let us know during your initial conversations with us.
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