IT Infrastructure Architect

7 days ago

Dartmouth, Nova Scotia, Canada Avenir Energy Full time
About Avenir Energy Ltd.
Avenir Energy Ltd. is a leading propane distribution company in Canada, known for its fast-paced and customer-focused environment. Our field-based business operates across the country, driven by a commitment to excellence.

At Avenir Energy, we offer a dynamic work environment where every team member plays a key role in our success. Some of the benefits of working with us include:
  • Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcare.
  • Employee Assistance Program (EAP): Confidential support for you and your family to help improve health and well-being.
  • Retirement Planning: RRSP and TFSA options with employer-matching contributions to help you plan for your financial future.
  • Work-Life Balance: Generous vacation, floater days, and flexible time-off programs to ensure you have time to recharge.
  • Incentive Programs: Annual performance-based rewards for both individual and company achievements.

Job Description:
The IT Infrastructure Lead will be responsible for managing and optimizing Avenir's IT infrastructure. This includes working closely with third-party managed service providers and internal stakeholders to ensure high availability, security, and performance across our infrastructure landscape. The successful candidate will also ensure that the infrastructure aligns with strategic initiatives and meets business needs.

Key Responsibilities:

  • Oversee all aspects of IT infrastructure, including cloud, networking, and security.
  • Develop and implement infrastructure architecture strategies, particularly in networking, Azure cloud, and security.
  • Manage lifecycle planning, ensuring timely upgrades, patching, and end-of-life transitions.
  • Lead Azure cloud architecture and management, optimizing cost, security, and performance.
  • Troubleshoot complex infrastructure issues, conduct root cause analysis, and implement long-term solutions.
  • Develop and maintain infrastructure roadmaps, aligning with business objectives.
  • Evaluate and implement emerging technologies to improve efficiency, resilience, and scalability.
  • Regularly assess and optimize resiliency, performance, and capacity planning.
  • Oversee infrastructure cost management, ensuring budget efficiency and cost-effective solutions.
  • Maintain and test backup, failover, and disaster recovery procedures.
  • Collaborate with a third-party Security Operations Center (SOC) to manage security monitoring, threat mitigation, and compliance.
  • Maintain and enforce IT security policies, aligning with industry best practices and documenting exceptions as necessary.
  • Manage voice and data services across all branch locations, overseeing vendor relationships, contracts, and associated costs.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Proven experience as an IT Infrastructure Management with 5 – 10 years' experience in IT infrastructure management, IT operations, and architecture.
  • Strong understanding and hands-on experience with ITIL best practices and processes (ITIL Foundation certification preferred).
  • Hands-on experience with Azure cloud services, including compute, storage, networking, and security.
  • Proven ability to manage vendor relationships, including contract negotiation, service-level agreements (SLAs), and performance tracking.
  • Experience with service management platforms (e.g., ServiceNow, Remedy) for incident tracking, change management, and reporting.
  • Strong leadership skills with the ability to collaborate across teams and influence decision-making.
  • Excellent problem-solving abilities and analytical thinking to diagnose and resolve infrastructure issues.
  • Effective communication skills, capable of interacting with both technical and non-technical stakeholders.
  • Detail-oriented and well-organized, with the ability to manage multiple priorities efficiently.

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