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Sales Team Lead

2 months ago

Edmonton, Alberta, Canada Sterling Drugmart Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Sterling Drugmart. As a Sales Supervisor, you will play a key role in driving sales growth and ensuring the success of our sales team.

Key Responsibilities
  • Assign Sales Tasks: Assign sales workers to duties and ensure they have the necessary resources to meet sales targets.
  • Authorize Returns: Authorize the return of merchandise and resolve any issues that may arise.
  • Establish Work Schedules: Establish work schedules for sales team members and ensure they are aware of their responsibilities.
  • Sell Merchandise: Sell merchandise to customers and ensure they have a positive shopping experience.
  • Prepare Sales Reports: Prepare reports on sales volumes, merchandising, and personnel matters to help inform business decisions.
  • Resolve Issues: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize Inventory: Organize and maintain inventory levels to ensure that stock is always available.
  • Supervise Sales Team: Supervise and co-ordinate the activities of sales team members to ensure they are working efficiently and effectively.
Personal Qualities
  • Client Focus: Demonstrate a strong client focus and ensure that customers receive excellent service.
  • Interpersonal Skills: Possess efficient interpersonal skills and be able to communicate effectively with colleagues and customers.
  • Flexibility: Be flexible and able to adapt to changing circumstances.
  • Organized: Be highly organized and able to prioritize tasks effectively.
  • Reliability: Demonstrate reliability and be able to maintain confidentiality when necessary.
  • Team Player: Be a team player and able to work collaboratively with colleagues.
  • Dependability: Be dependable and able to follow through on commitments.
  • Initiative: Take the initiative to identify opportunities for improvement and implement changes as necessary.
  • Multitasking: Be able to multitask and prioritize tasks effectively.
Requirements
  • Experience: 7 months to less than 1 year of experience in a sales role.
  • Language: Fluency in English.
  • Work Hours: 32 to 40 hours per week.