Customer Service Associate

6 days ago


Mississauga, Ontario, Canada SPECTRAFORCE Full time $21
Role Overview

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Associate. In this role, you will be responsible for resolving payment errors and ensuring timely processing of incoming payments.

Key Responsibilities
  • Repairing wire payments to ensure seamless transactions.
  • Verifying payment information to prevent process errors.
  • Receiving payments in various currencies and accurately converting them to the correct currency.
  • Working efficiently to clear request queues with high accuracy.
Requirements
  • Excellent typing skills with a minimum speed of 50 words per minute.
  • Strong communication skills with the ability to interact with English-speaking customers.
  • Ability to learn quickly and adapt to new processes.
  • Strong work ethic and attention to detail.
Benefits

We offer a comprehensive benefits package, including access to exclusive discounts and an Employee Assistance Program. Our commitment to diversity and inclusion ensures a fair and inclusive workplace environment.



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