Current jobs related to Product Visionary - Sault Ste Marie, Ontario - OLG
-
Chief People and Culture Officer
3 weeks ago
Sault Ste. Marie, Ontario, Canada Your Neighbourhood Credit Union Full timeTransform Your Career as a Chief People and Culture OfficerAre you a visionary leader with a passion for building thriving, inclusive, and people-focused workplaces? We're seeking a Chief People and Culture Officer to drive strategic initiatives that empower employees, foster growth, and create a culture where everyone can succeed.In this role, you'll...
-
Director of Customer Experience
1 month ago
Sault Ste. Marie, Ontario, Canada OLG Full timeDirector Customer Care Job DescriptionJob Summary:OLG is seeking a visionary Director of Customer Care to lead the development and implementation of innovative training programs, quality assurance processes, and customer experience enhancements in our Contact Centre. As a key member of our Shared Services team, you will be responsible for strategy creation,...
-
Director of Customer Experience
1 month ago
Sault Ste. Marie, Ontario, Canada OLG Full timeDirector Customer Care Job DescriptionJob Summary:OLG is seeking a visionary Director of Customer Care to lead the development and implementation of innovative training programs, quality assurance processes, and customer experience enhancements in our Contact Centre. As a key member of our Shared Services team, you will be responsible for strategy creation,...
-
Director Customer Care – Shared Services
1 month ago
Sault Ste. Marie, Canada Ontario Lottery and Gaming (OLG) Full timeSalary Range: 125, – 188, Posting Closes: October 21, 2024 We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $ billion...
-
Chief People and Culture Officer
3 weeks ago
Sault Ste. Marie, Canada Your Neighbourhood Credit Union Full timeJoin Our Team as Chief People & Culture Officer! Are you a passionate, experienced leader dedicated to building a thriving, inclusive, and people-focused workplace culture? We’re seeking a Chief People and Culture Officer to help shape the future of our organization by driving strategic initiatives that empower our employees, foster growth, and create...
Product Visionary
2 months ago
We are seeking a highly skilled and experienced Product Owner to lead the development of our iLottery product vision and strategy. As a key growth lever for OLG, iLottery continues to be an important part of our Digital offering.
Key Responsibilities- Set ambitious and clear product vision and communicate the story effectively to key stakeholders and the team.
- Own the end-to-end product strategy from inception and determine business value once solution enters production.
- Own iLottery P&L including forecasting, revenue growth and cost management.
- Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with own vision.
- Continuously build, improve and manage backlog with the team, ensuring all items are clearly described, estimated, and prioritized.
- Ensure customer-driven design considering user pain points and usability test results, using market and industry knowledge as well as continual research, to deliver a well-positioned product.
- Approve each feature and provide valuable feedback to the team.
- Drive sprint and release plans together with the Scrum Master and organizational technology teams.
- Monitor KPIs, verify against market trends, and suggest pivots to backlog.
- Track progress towards OKRs and manage delays.
- Exercise strong decision-making mandate from executive group to own product end-to-end.
- Work with IT resources and Technology Lead to understand risks and build modular and reusable solutions.
- Provide an environment that fosters collaboration, MVP mindset and progression towards change.
- Experience in Agile Development, with Product Owner (or similar) experience preferred.
- Confident in managing backlog, writing detailed user stories, refining stories with experts, and having a typical 'servant leader' mindset when with the team.
- Minimum three (3) years in product / new product development, marketing and / or development experience.
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If associate degree, minimum 6 years work experience).
- Deep knowledge of relevant domains/products. Solid knowledge of industry trends, user demands, and pain points to be able to create a high value product vision.
- Comfortable with technology/IT to be able to engage in discussion with tech team to understand risks.
OLG's purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming.
We are amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level. The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do.
We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.
Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.
While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG's net profits are reinvested back into the province, contributing to the quality of life for Ontarians.
