Sales Team Lead

4 weeks ago


Williams Lake, British Columbia, Canada Lake Town Furnishings Ltd. Full time
Sales Supervisor Job Description

Lake Town Furnishings Ltd. is seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the sales floor, supervising staff, and ensuring excellent customer service.

Key Responsibilities:
  • Supervise and Train Staff: Lead and mentor a team of sales staff, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Assign Sales Tasks: Allocate sales duties to staff members, ensuring that the sales floor is always fully staffed and customers receive prompt assistance.
  • Manage Inventory: Oversee the receipt, storage, and maintenance of merchandise, ensuring that stock levels are accurate and up-to-date.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring that issues are resolved promptly and to the customer's satisfaction.
  • Prepare Sales Reports: Compile and analyze sales data, providing insights and recommendations to management to optimize sales performance.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 to less than 7 months
  • Language: English
  • Work Hours: 30 to 40 hours per week
Work Environment:

Lake Town Furnishings Ltd. is a fast-paced retail environment that requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a team.

Personal Qualities:
  • Client Focus: Provide exceptional customer service, ensuring that customers receive a positive experience.
  • Efficient Interpersonal Skills: Build strong relationships with colleagues, customers, and management, fostering a positive and productive work environment.
  • Excellent Oral Communication: Communicate effectively with customers, staff, and management, ensuring that messages are clear and concise.
  • Organized: Prioritize tasks, manage time effectively, and maintain accurate records to ensure the smooth operation of the sales floor.
  • Team Player: Collaborate with colleagues to achieve sales targets, provide support, and contribute to a positive team culture.

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