Customer Service Representative

2 weeks ago

Debden, Canada Canada Post Corp Full time

We are seeking a reliable and customer-focused individual to join our team as an on-call Post Office Assistant at our Debden location.

As a Post Office Assistant, you will be responsible for providing counter services to customers, selling postal products and services, and sorting, distributing, and processing mail.

To be successful in this role, you must have excellent communication skills, a positive attitude, and the ability to work independently with minimal supervision.

The ideal candidate will reside in the community or within a 50 km radius of the post office.

This is a temporary, on-call position with a competitive hourly rate of $18.44.

We value diversity and encourage applications from Indigenous peoples, persons with disabilities, and visible minorities.

Candidates must self-identify if they wish to qualify for preferential consideration under our employment equity program.

Job Responsibilities
  • Sell postal products and services to the business community and public
  • Sort, distribute, and process mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems thoroughly and quickly
Qualifications
  • High school diploma or equivalent and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Ability to lift mail containers of up to 50 pounds, push or pull boxes, sort mail, and stand for extended periods
  • Flexibility to be available for temporary, on-call work

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