Sales and Service Representative

2 days ago


NiagaraontheLake, Ontario, Canada Andrew Peller Limited Full time

About Andrew Peller Limited

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

Job Description

We are hiring a Sales Associate to support us through winter events, starting immediately with part-time hours. This role involves creating memorable guest experiences and performing selling and retailing functions within the retail boutique.

SPECIFIC ACCOUNTABILITIES

  1. Achieves/exceeds assigned Wine Club membership targets.
  2. Maximizes revenues per guest transaction (including up-selling) via a solid understanding of property wines, property spirits, accessories, experiences, Wine Club membership benefits, and events.
  3. Facilitates guided tour and tasting experiences for property guests.
  4. Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required.
  5. Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process.
  6. Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty.
  7. Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times.

WORKING ENVIRONMENT

- Physical Effort: Time is allocated to multiple areas based on retail/tour/Guest Relations and property business needs; including working on retail sales floor (including tasting bar, cash register, and stock areas) and working at assigned indoor and outdoor property areas to support guest experiences and functions. Moving/stocking merchandise required to maintain store stock/appearance. Frequent need to lift light to moderate items (guest purchases and inventory) including cases of wine/spirits (est. weight @ 40 pounds).



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