Sales and Service Representative
2 days ago
About Andrew Peller Limited
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
Job Description
We are hiring a Sales Associate to support us through winter events, starting immediately with part-time hours. This role involves creating memorable guest experiences and performing selling and retailing functions within the retail boutique.
SPECIFIC ACCOUNTABILITIES
- Achieves/exceeds assigned Wine Club membership targets.
- Maximizes revenues per guest transaction (including up-selling) via a solid understanding of property wines, property spirits, accessories, experiences, Wine Club membership benefits, and events.
- Facilitates guided tour and tasting experiences for property guests.
- Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required.
- Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process.
- Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty.
- Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times.
WORKING ENVIRONMENT
- Physical Effort: Time is allocated to multiple areas based on retail/tour/Guest Relations and property business needs; including working on retail sales floor (including tasting bar, cash register, and stock areas) and working at assigned indoor and outdoor property areas to support guest experiences and functions. Moving/stocking merchandise required to maintain store stock/appearance. Frequent need to lift light to moderate items (guest purchases and inventory) including cases of wine/spirits (est. weight @ 40 pounds).
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