Seasonal Retail Representative

2 weeks ago


Toronto, Ontario, Canada Canada Goose Full time

Job Summary

We're seeking a highly motivated Seasonal Retail Associate to join our team at Sherway Gardens for the holiday season. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a clean and organized store environment.

  1. Achieve or exceed personal sales and key performance targets that contribute to driving your store's results.

  2. Attend and participate in all store meetings, events, and product knowledge sessions.

  3. Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.

  4. Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail, etc.

  5. Contribute to driving the store's Units per Transaction (UPT) by introducing new, underperforming, and strategic categories to customers.

  6. Support upkeeping the overall physical store maintenance, standards, and cleanliness.

  7. Effectively organize the stock room and efficiently process inbound and outbound shipments in support of delivering a seamless customer journey.

  8. Maintain the sales floor and stock room inventory ensuring the floor is replenished accordingly.

  9. Advise customers on product recommendations through expert product knowledge.

  10. Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards.

What We're Looking For

  1. Minimum 1-2 years of retail experience, preferably in a customer-focused environment.

  2. Bonus points for previous experience working with luxury brands in high-volume locations.

  3. Ability to stand for long periods and must be flexible to work retail hours, including evenings, weekends, and holidays.

  4. Excellent time management, organization, and multi-tasking skills.

  5. Good understanding of store operations and driving sales performance.

  6. Ability to work efficiently in a fast-paced and team-orientated environment.

  7. Excellent communication and interpersonal skills with high attention to detail and adaptability.

  8. Basic computer skills in Microsoft Office, specifically Word and Excel.

  9. Proficiency in another language, Mandarin speaking preferred.

About Canada Goose

Canada Goose is a luxury outerwear brand committed to delivering exceptional quality, craftsmanship, and customer experiences. We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day.



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