Restoration Technician

2 weeks ago

Sudbury, Ontario, Canada Paul Davis Sudbury Manitoulin Full time

Job Summary:

The Property Damage Specialist position at Paul Davis Sudbury Manitoulin is a critical role in our field services team. As a key member of our team, you will be responsible for responding to emergency and property damaging situations. Your primary goal will be to address the property and the customer with skill, knowledge, and professionalism, preserving as much of the property as possible while working safely and efficiently on the job site.

Key Responsibilities:

  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
  • Perform cleaning processes for both contents and structural damage, as needed.
  • Removal of contents for cleaning or destruction, including pack outs and pack backs.
  • Demolition of structural damage to properties through the use of hand and power tools.
  • Clean up assigned job sites after demolition.
  • Perform initial site visits and conduct moisture inspections.
  • Set restoration equipment within guidelines.
  • Responsible for maintaining assigned vehicles and equipment.
  • Responsible for unloading and reloading assigned vehicles with equipment.
  • Keep equipment clean and organized in the shop.
  • Responsible for unloading trash in assigned areas.
  • Responsible for recording your time and coding it to the job assigned.
  • Pass IICRC certifications as IICRC classes are offered.
  • Hold our company's Vision, Values, Mission, and 10 Serving Basics throughout the job position.
  • Valid driver's license.
  • All other duties as assigned.

Competency Requirements:

  • Knowledge of technology, including iPhone and iPad.
  • Customer Service Skills.
  • Communication skills via phone and face-to-face.
  • Computer skills.
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested.
  • Ability to create documents.
  • Ability to answer and communicate with customers over the phone and face-to-face.
  • Ability to work independently.
  • Ability to work in a team.
  • Ability to complete work on multiple jobs within the same time frame.
  • Ability to participate in an on-call schedule.
  • Ability to work within hazardous environments safely.
  • Ability to safely operate hand and power tools.
  • Ability to operate a company vehicle safely.
  • Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics.
  • Maintain a level of confidentiality.

Education and Experience:

  • High School Diploma or GED required.
  • Customer Service experience.
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling.

Preferred Qualifications:

  • IICRC Certified.
  • One or more years' experience within the restoration industry.

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