Customer Service Advocate in Nepean

2 weeks ago


Nepean, Ontario, Canada beBee Professionals Full time $30,000 - $45,000
Job Overview

We are seeking a Customer Service Advocate to provide exceptional service to our customers, handling inquiries and resolving issues in Nepean.

Salary and Benefits

The estimated hourly wage for this position is $18-$22 CAD, with performance bonuses and a comprehensive health benefits package. Additionally, we offer opportunities for career advancement and an employee discounts program.

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits of Working with beBee Professionals
  • Competitive compensation package.
  • Opportunities for growth and development.
  • A supportive work environment focused on teamwork.


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