Strategic Business Process Transformation Lead

16 hours ago


Montreal, Quebec, Canada National Bank Full time
Key Responsibilities

This role is a key contributor to the IT Wealth Management Delivery and Consulting Team at National Bank.

As Strategic Business Process Transformation Lead, you will act as a liaison between business teams and delivery teams, driving agile mode and collaborating with squads to manage and deliver business and technological projects for different sectors.

You will have a positive impact on our organization through your skills in business analysis, process optimization, and leadership, which will contribute to the acceleration of our transformation.

Your Job Responsibilities:

  • Support business strategy and leverage business intelligence to increase performance and improve the customer and employee experience
  • Work closely with various partners to develop an optimal prioritization strategy for initiatives
  • Develop and ensure an integrated vision as well as a business knowledge of end-to-end processes
  • Create alliances and develop effective communication channels with various stakeholders involved
  • Define the scope of processes to be optimized and proactively take charge of business planning and execution for various deliverables in line with the Bank's orientations and the needs of the supported business lines
  • Actively contribute to continuous improvement through the analysis of initiatives from all angles of the process according to our best practices, predict impacts and provide innovative ideas to support the transformation

About Your Team:

Our team consists of over 2500 experts who work in an agile, proactive, and collaborative way to seize opportunities, stay on the cutting edge of technology, and continuously improve processes.

You will report to the Head of Asset Management and work within the IT Wealth Management Delivery sector.

We are dedicated to empowering advisors to help clients achieve their life goals by providing personalized wealth advice at scale.

With a hybrid work environment and flexible schedule, we offer maximum flexibility to promote your quality of life.

Prerequisites:

  • A university degree related to the industry and several years of relevant experience
  • Lean six-sigma certification, black belt, an asset
  • Business analysis skills in a technological and operational ecosystem
  • Advanced experience in end-to-end business process transformation, change management, and continuous improvement
  • Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
  • Experience with test cases and user support
  • Ability to think strategically, analytically, synthetically, and communicate effectively
  • Knowledge of Agile methodology (Scrum, Kanban, Safe) and Atlassian tools (Jira, Confluence)
  • Very good knowledge of the ISO 20022 standard and its implications

Salary Estimate: $100,000 - $120,000 per year based on location and experience.

Benefits:

  • Competitive compensation package
  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic


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