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Director of Product Operations
2 months ago
Guidepoint is seeking an experienced Director of Product Operations to join our Toronto Technology Hub. As a key member of our team, you will play a critical role in driving the strategic planning and agile delivery of product and engineering initiatives.
Key Responsibilities- Streamline and standardize product release and agile delivery processes in partnership with Product and Engineering teams.
- Partner with Product, UX, and Engineering leaders to oversee and continuously improve business rhythms, including weekly and quarterly business reviews, quarterly planning, and metrics reviews.
- Act as PMO for large, cross-team strategic initiatives, optimizing dependencies, clearing blockers, and communicating stakeholder expectations.
- Improve communication across and between product, engineering, and key stakeholders to ensure alignment and clarity of roles and responsibilities.
- Manage and develop tools and best practices that support product design and development activities.
- Liaise with Finance on budget tracking, vendor invoices, and contractor management.
- Liaise with HR for goal-setting and tracking outcomes with measurable results.
- Recommend and develop training programs and materials to onboard new tech team members and communicate best practices.
- 8+ years of experience in Product and/or Engineering Operations, with at least 3 years in a people leadership role.
- Bachelor's degree.
- Experience driving product planning, tracking, and agile delivery processes.
- Outstanding communication and interpersonal abilities, capable of working effectively with cross-functional teams and stakeholders.
- Excellent leadership and persuasion skills, with the ability to lead without direct authority.
- Deep understanding of stakeholder needs in a Prod/Eng/IT organization.
- Proven track record of measurable process improvement and operational efficiency.
- Proven ability to identify and mitigate operational risks that may impact product delivery timelines and quality.
- Radical simplification and go-getter mindset.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret data and insights to inform strategies.
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
