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Claims Counsel

2 months ago

Toronto, Ontario, Canada Zurich Canada Full time
The Opportunity

We are seeking a highly skilled Claims Counsel to join our team at Zurich Canada. As a Claims Counsel, you will play a critical role in handling litigated claims specific to Cyber, Crime, D&O, E&O, EPL, and Environmental policies. Your expertise will be essential in analyzing coverage, liability, and damages, and in delivering exceptional customer service to our clients.

Key Responsibilities
  • Review claim documents and investigate to analyze coverage, liability, and damages
  • Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators, and judges as necessary
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners
  • Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks
  • Proactively manage litigated files through external counsel
  • Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved
  • Attend and participate in mediation/settlement conference
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues
  • Protect Zurich's reputation by keeping claims information confidential
Requirements
  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area
  • Negotiation experience
  • Customer service experience
  • Microsoft Office experience
  • Detail-oriented and analytical
  • Strong verbal, written, and interpersonal communication skills
About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. We are committed to providing a diverse, inclusive, and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, Zurich.

We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.