Cybersecurity Technical Action Center

6 days ago


Mississauga, Ontario, Canada ROSS Full time

We are looking for a skilled Technical Action Center Analyst to join our team at Ross. As a TAC Analyst, you will play a critical role in providing technical support to our clients, specializing in network security solutions. Your primary responsibility will be to troubleshoot and resolve technical issues, while also identifying opportunities for growth and collaborating with our sales team.

Responsibilities
  • Troubleshoot and resolve technical issues via phone, email, and other communication channels
  • Collaborate with internal stakeholders to identify and develop new business opportunities
  • Develop and maintain technical knowledge and expertise in network security solutions
  • Participate in customer support meetings and interface with OEM suppliers as needed

You will have the opportunity to work with a talented team, contribute to our growth and success, and enjoy a dynamic work environment.



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