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Financial Services Associate
2 months ago
BMO is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional service to our customers and providing them with personalized financial solutions.
Key Responsibilities- Customer Service: Provide exceptional service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Financial Solutions: Identify customer needs and provide them with personalized financial solutions that meet their individual needs.
- Collaboration: Work collaboratively with our team to achieve business objectives and deliver a seamless customer experience.
- Problem-Solving: Analyze issues and determine next steps, escalating as required to ensure customer satisfaction.
- Continuous Learning: Stay up-to-date with industry trends and developments, and maintain current knowledge of our products and services.
- Experience: 1-2 years of relevant experience in a customer-facing role, preferably in the financial services industry.
- Education: High school diploma or equivalent required; post-secondary education in a related field an asset.
- Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- Knowledge: Basic knowledge of financial products and services, with a willingness to learn and develop expertise.
- Competitive Salary: $49,500.00 per year, plus opportunities for performance-based incentives and bonuses.
- Benefits: Comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans.
- Professional Development: Opportunities for training and development, with a focus on helping you grow and succeed in your career.
