Sales Development Representative
2 weeks ago
Job Summary:
The Sales Representative will be responsible for growing and developing sales and margins of MSI's Tile product lines with the retailer/dealer network within an assigned geographic territory.
Key Responsibilities:
- Develop relationships with current customers and potential customers within the territory.
- Assist customers by providing knowledge and training on company products to ensure personnel can present and negotiate effectively.
- Understand products, market competition, and position products to overcome these factors.
- Manage displays, samples, and selling tools for customer availability.
- Understand retail business financials to consult with dealers on retail pricing, advertising, promotions, and ROI.
- Quote prices, discuss credit terms, and prepare sales contracts for customer orders.
- Estimate delivery dates based on company delivery schedules.
- Review and analyze sales reports to identify sales potential with current and potential customers.
- Utilize marketing tools such as catalogs, brochures, and vendor collateral to broaden reach and promote company products.
- Research and analyze customer needs and demands based on market information.
- Investigate and resolve customer claims/problems with deliveries, returns, and credits.
- Attend trade shows as required.
- Travel 40% - 80% locally, occasionally nationally, and/or internationally.
Requirements:
- Bachelor's Degree required.
- Two plus years' experience in channel distribution sales.
- Minimum of 2 years of related industry experience; natural stone, tile, or hard flooring industries.
- Strong math skills to calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume.
- Ability to determine solutions for customers.
- Results-oriented and able to work both independently and within a team environment.
- Intermediate computer proficiency.
- Valid driver's license.
- Excellent sales and negotiation skills.
- Good communication and people skills.
- Confidence and motivation to work toward targets.
- Good organizational and time management skills.
- Ability to work well alone or within a team.
- Demonstrated aptitude for problem-solving.
- Resilience to deal with customers who turn you down.
- Bilingual in French.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.
- The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Benefits:
- Referral, Holiday, and Annual Bonuses.
- Annual pay increases.
- Paid Time Off.
- Medical, Dental, and Vision Insurance.
- Company-paid Short Term and Long Term disability.
- Company-paid Life Insurance.
- Tuition Reimbursement.
- Traditional and Roth (k) plans with company matching contributions.
- Charitable donation matching programs.
- Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
About MSI:
MSI is a leading supplier of flooring, countertop, wall tile, and hardscaping products in North America. Headquartered in Orange, California, MSI also maintains over 30 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of quartz, porcelain, ceramic, LVT, natural stone, and glass products imported from over 36 countries on six continents.
Awards:
- Top 5 fastest growing companies - OC Business Journal.
- Supplier Diversity Award - Home Depot.
- #1 Flooring Distributor multiple years in a row - Floor Covering Weekly.
- Top Workplaces Award winner multiple times - Top Workplaces.
- MSI Founder named the Entrepreneur of the Year - Ernst and Young.
Equal Opportunity Employer:
MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
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