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Insurance Adjuster Role

1 week ago


Toronto, Ontario, Canada square one insurance Full time
About the Job Description
This position requires an experienced claims examiner who understands how important proper claims handling is to an insurance provider's reputation and stability. As a member of our team, you will treat each customer with empathy, patience, and respect, recognizing that this may be their first claim ever. You will have solid home insurance claims examining experience, superior analytical and decision-making skills, strong communication skills, and the ability to handle conflict effectively. You will work in a supportive team environment where you will receive coaching, mentoring, training, and tools to ensure your continued success.

Responsibilities and Skills Required
As a claims examiner, you will be responsible for settling home insurance claims, working closely with independent adjusters, and communicating with customers. You must have excellent analytical and decision-making skills, as well as strong communication and conflict resolution skills. You will also need to be detail-oriented and organized, able to handle multiple files and tasks with ease. Additionally, you will need to maintain your training and industry knowledge, ensuring that you are up-to-date on the latest claims adjusting practices and procedures. You will also be responsible for providing and receiving constructive feedback, using active listening and questioning skills to understand issues and needs.