Content Strategist

7 days ago


Vancouver, British Columbia, Canada Klue Full time

We are Klue, a leading provider of competitive enablement solutions. We help businesses stay ahead of the competition by providing them with the insights they need to make informed decisions.

Job Description:

We are seeking a Content Services Consultant to join our team. As a Content Services Consultant, you will work directly with our customers to help them elevate and visualize their competitive intelligence data in our platform.

  • You will analyze customer content and identify opportunities for improvement and strategies for elevating that content within our platform.
  • You will liaise with clients regularly to share your recommendations and gather feedback, all while motivating them to improve their competitive enablement programs.
  • You will develop and deliver best practices on best-in-class compete content to continually drive our thought leadership in the competitive enablement category.
  • You will monitor third-party content to identify industry trends that keep our customers engaged and informed about competitive updates.
  • You will leverage new and existing tools to level-up our content creation processes, including Generative AI, GPTs, and partner solutions.
Requirements:

To be successful in this role, you will need to have experience working in customer-facing roles and be passionate about taking a consultative approach to solving problems.

  • You should have experience servicing clients in a past role, guiding project plans, and driving accountability.
  • You should be naturally curious, leaning-in on innovation, with specific interest in GenAI.
  • You should be a highly analytical and critical thinker.
  • You should like ambiguity and thrive in fast-paced environments.
  • You should be a strong communicator both with customers and cross-functionally with internal teams (e.g., CSMs, AEs, Product Managers).
  • You should love developing thought-leadership.

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