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Debt Recovery Specialist

2 months ago

Shawinigan, Quebec, Canada ST-ONGE FORD INC. Full time
Job Title: Bill Collector

We are seeking a skilled Bill Collector to join our team at ST-ONGE FORD INC.

Job Summary

The successful candidate will be responsible for tracing and locating debtors, notifying them of overdue accounts and payments, and storing, updating, and retrieving financial data.

Key Responsibilities
  • Trace and locate debtors to ensure timely payment of outstanding accounts
  • Notify debtors of overdue accounts and payments, and provide clear instructions for resolution
  • Store, update, and retrieve financial data to ensure accurate records and efficient payment processing
  • Answer clients' inquiries and provide information on payment status and account details
  • Work with online accounts and systems to manage and track payments
  • Maintain accurate work records and logs to ensure compliance and efficiency
  • Perform general office duties as required
  • Prepare reports on payment activity and account status
Requirements
  • Client focus and excellent interpersonal skills to effectively communicate with debtors
  • Efficient and reliable in managing financial data and ensuring timely payments
  • Excellent oral communication skills to provide clear instructions and information to clients
  • Reliability and attention to detail to maintain accurate records and logs
Education and Experience
  • Secondary (high) school graduation certificate or equivalent experience
  • 1 year to less than 2 years of experience in a related field
  • Permanent employment with a flexible schedule of 20 to 32 hours per week
  • Fluency in French as the primary language of work
Screening Questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the required certifications for this position?