Houseperson (Full Time)

3 weeks ago


Ottawa, Ontario, Canada Accor Full time
Job Title: Houseperson (Full Time)

Located in the heart of Canada's capital, the Fairmont Château Laurier hotel is seeking a Houseperson to join their team.

Job Summary:

We are looking for a highly motivated and detail-oriented individual to provide exceptional service to our guests. As a Houseperson, you will be responsible for ensuring the cleanliness and maintenance of guest rooms and public areas.

Key Responsibilities:
  • Provide professional and friendly service to guests, responding promptly to their requests.
  • Assist Room Attendants in preparing guest rooms efficiently.
  • Clean and maintain assigned areas, including sanitizing, dusting, and vacuuming.
  • Collect and deliver dirty linen, garbage, and recyclables from Room Attendants' carts and closets.
  • Maintain inventory in Housekeeping closets.
  • Foster positive relationships with colleagues to create a seamless experience for guests.
  • Follow detailed housekeeping standards and departmental policies.
Requirements:
  • Warm and caring personality, with previous housekeeping experience an asset.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem-solving abilities.
  • Excellent guest service skills.
  • Highly responsible and reliable.
Working Conditions:

This role requires constant standing and walking throughout the shift, as well as frequent kneeling, pushing, pulling, and lifting. Occasional ascending or descending ladders, stairs, and ramps may be required.

Fairmont Château Laurier is committed to providing employment accommodation during the recruitment process. If you require any accommodations, please notify us.



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