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Senior Microsoft Dynamics 365 CRM
1 week ago
Purely CRM is a specialist consulting firm focused solely on delivering high-performance solutions built on MICROSOFT DYNAMICS 365 CRM combined with the Microsoft Power Platform. Our team has been dedicated to helping businesses succeed through effective use of these technologies for nearly a decade. We take pride in our ability to deliver tailored solutions that meet the unique needs of each client, driving real business value and return on investment.
The Position
We are seeking an experienced and skilled Senior Microsoft Dynamics 365 CRM (CE) / Power Platform Technical Architect to join our team. In this role, you will be responsible for leading the design and delivery of various D365 (CRM) solutions for our clients. Your ability to scale across projects as capacity allows will be invaluable in driving growth and success for our business. You will work closely with Client Stakeholders to set vision, technical direction, and solution shaping of their Microsoft Dynamics 365 CRM (CE) technology stack.
Key Responsibilities
- Play the lead developer/solution architect role on your client projects and oversee your team's work.
- Mentor junior team members.
- Ensure consistent, beneficial client interaction and solution delivery.
- Create, review, and improve conceptual architecture and technical solutions designs.
- Take an active role in sales activities by providing technical pre-sales assistance.
- Lead continuous improvement efforts to proactively identify potential challenges to customer success and business productivity.
- Facilitate and direct efforts to define technical, operational, and user requirements.
- D eliver content effectively to customer stakeholders at senior levels.
Requirements
- Understanding of common industry standard business practices supported by CRM / Power Platform and its applicability to the Client business.
- Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications and the Power Platform (Canvas Apps, Power Automate Flow).
- Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure Logic Apps, Service Bus, etc.).
- Experience putting together both data migration and integration strategies.
- Excellent client management skills and the ability to work with customers to develop and manage an action plan.
- Experience in consulting with external clients on complex projects, including in leadership roles.
- Experience in a management or leadership role.
- Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.
- S elf-starter and able to work independently with minimal supervision.
