Customer Experience Ambassador for Activewear Brand

3 days ago


Richmond, British Columbia, Canada Knix Full time

About Us

Kinx is a pioneering intimate apparel and activewear brand that's changing the face of the industry. With a focus on innovation and customer satisfaction, we're creating a movement that empowers individuals to be their authentic selves.

We've made significant strides since our inception in 2013, becoming one of the fastest-growing intimate apparel brands in North America. Our commitment to excellence has earned us recognition as innovators in the apparel space, serving over 3 million customers through our online stores, retail locations, and wholesale channels.

Our dedication to providing exceptional customer experiences and offering high-quality products has led to the development of strong brands like Knix and Kt by Knix. If you're passionate about making a difference and thrive in a dynamic environment, join our team.

Key Responsibilities

  • Provide a welcoming and engaging atmosphere for customers as they navigate our store and product offerings.
  • Engage with customers, understanding their needs and preferences to offer tailored recommendations.
  • Collaborate with colleagues to ensure seamless customer interactions from greeting to purchase.
  • Maintain thorough knowledge of our expanding product range, showcasing enthusiasm for our brand and products.
  • Promote effective merchandise presentation to drive sales and enhance customer loyalty.
  • Serve as a liaison between customers and management, addressing concerns and escalating issues when necessary.
  • Contribute to maintaining a well-organized and clean store environment.

What You'll Get Out of It

  • Competitive compensation with monthly bonuses.
  • Significant discounts on Knix products.
  • A comprehensive parental leave program.
  • A cutting-edge mental health and wellness platform.
  • A supportive and inclusive work environment.
  • Regular recognition and rewards.
  • Ongoing opportunities for growth and professional advancement.

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