Customer Experience Ambassador for Activewear Brand
3 days ago
About Us
Kinx is a pioneering intimate apparel and activewear brand that's changing the face of the industry. With a focus on innovation and customer satisfaction, we're creating a movement that empowers individuals to be their authentic selves.
We've made significant strides since our inception in 2013, becoming one of the fastest-growing intimate apparel brands in North America. Our commitment to excellence has earned us recognition as innovators in the apparel space, serving over 3 million customers through our online stores, retail locations, and wholesale channels.
Our dedication to providing exceptional customer experiences and offering high-quality products has led to the development of strong brands like Knix and Kt by Knix. If you're passionate about making a difference and thrive in a dynamic environment, join our team.
Key Responsibilities
- Provide a welcoming and engaging atmosphere for customers as they navigate our store and product offerings.
- Engage with customers, understanding their needs and preferences to offer tailored recommendations.
- Collaborate with colleagues to ensure seamless customer interactions from greeting to purchase.
- Maintain thorough knowledge of our expanding product range, showcasing enthusiasm for our brand and products.
- Promote effective merchandise presentation to drive sales and enhance customer loyalty.
- Serve as a liaison between customers and management, addressing concerns and escalating issues when necessary.
- Contribute to maintaining a well-organized and clean store environment.
What You'll Get Out of It
- Competitive compensation with monthly bonuses.
- Significant discounts on Knix products.
- A comprehensive parental leave program.
- A cutting-edge mental health and wellness platform.
- A supportive and inclusive work environment.
- Regular recognition and rewards.
- Ongoing opportunities for growth and professional advancement.
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