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Optical Retail Store Manager

1 month ago


Prince Rupert, Canada Kaien Island Optometry Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Kaien Island Optometry. As a key member of our management team, you will be responsible for overseeing the daily operations of our optical retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and develop a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Manage Store Operations: Oversee the day-to-day activities of the store, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Cash and Inventory: Handle cash transactions, manage inventory levels, and maintain accurate records of sales and inventory.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3-4 years of experience in a retail management role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Team Environment: A collaborative and supportive team environment.