Chief Retail Operations Manager

1 week ago


Niagara Falls, Ontario, Canada Spencer Gifts - Spirit Halloween Full time

About the Role:

The Chief Retail Operations Manager oversees and is accountable for the total operation of a seasonal store, ensuring maximum sales and profitability.

This includes establishing and maintaining Guest Services, controlling expenses, managing shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of the store.

Requirements include a minimum age of 21 and a flexible schedule. The physical demands of the job require 8+ hours of standing/walking, climbing ladders, setting up fixtures and lifting/moving up to 50 pounds.

Key Responsibilities:

  • Maximize sales and profitability through effective operational management
  • Establish and maintain high-quality Guest Services
  • Manage expenses and maintain a lean budget
  • Oversee shrink reduction and inventory control initiatives
  • Lead merchandising efforts to drive sales growth
  • Hire, train, and develop a team of retail professionals
  • Ensure timely setup, pack-up, and teardown of the store

What We Offer:

A competitive estimated salary of $$$60,000 - $80,000 per year, depending on experience.

Qualifications and Requirements:

  • Minimum 21 years old
  • Prior retail management experience required
  • Flexible schedule necessary
  • Ability to stand/walk for 8+ hours, climb ladders, set up fixtures, and lift/move up to 50 pounds

Join our team and take the next step in your retail career



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