Restaurant Operations Director

3 days ago


Windsor, Ontario, Canada Church's Chicken Full time
About the Role

We are seeking a highly organized and experienced Restaurant Manager to oversee daily operations at Church's Chicken. As a key member of our team, you will be responsible for ensuring seamless customer experiences, maintaining inventory, and driving sales growth.

Responsibilities
  • Maintain accurate records of inventory, sales, and customer feedback.
  • Develop and implement effective marketing strategies to increase brand visibility and drive customer engagement.
  • Negotiate with clients to secure catering and facility-use agreements.
  • Solve customer complaints in a timely and professional manner.
  • Provide exceptional customer service by ensuring prompt responses to customer inquiries and resolving issues promptly.
  • Plan, organize, direct, control, and evaluate daily restaurant operations, ensuring compliance with company policies and procedures.
Supervisory Responsibilities

You will supervise a small team of 1-2 staff members, providing guidance, training, and performance evaluations as needed.

Work Environment

This is a fast-paced environment where you will work on your feet, often under pressure, to meet sales targets and maintain high customer satisfaction levels.

Requirements
  • A minimum of 1 year of experience in restaurant management or a related field.
  • Degree in Hospitality, Business Administration, or a related field.
  • Possess excellent communication, organizational, and leadership skills.
Additional Information

Public transportation is available in the area, and a valid driver's license is not required. You must be willing to work in a fast-paced environment and be able to lift up to 50 pounds occasionally.

Salary and Benefits

The estimated annual salary for this role is $45,000 - $55,000, depending on experience. Other benefits may include health insurance, paid time off, and opportunities for career advancement within the company.



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