Customer Service Specialist

2 days ago


Calgary, Alberta, Canada Kiehl's Since 1851 Full time
Job Description

This is a unique opportunity to join Kiehl's Since 1851 as a Customer Service Specialist, where you will play a key role in delivering exceptional customer experiences and driving sales growth.

Company Overview:

Kiehl's Since 1851 is a leading skincare brand with a rich history and commitment to innovation. We pride ourselves on providing high-quality products and personalized service to our customers.

Salary: $40,000 - $55,000 per year

Job Description:

As a Customer Service Specialist, your primary responsibility will be to provide best-in-class service to customers, creating an unforgettable experience that drives loyalty and repeat business. You will be responsible for demonstrating fundamental product knowledge, generating sales, and supporting daily operations at the point of sale.

Required Skills and Qualifications:

We are seeking a highly motivated and detail-oriented individual with excellent communication skills, retail and/or cosmetic experience, and a customer-centric approach. Prior key holder experience is preferred but not required.

Benefits:

We offer a competitive salary, monthly sales bonus potential, generous quarterly gratis allocation, clear career growth opportunities, and a comprehensive benefits package.

Physical Environment:

The ideal candidate must be able to work on the sales floor for extended periods, walk up and down a flight of stairs, and lift up to 25 lbs. regularly.



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