Customer Experience Associate

2 days ago


Hamilton, Ontario, Canada Scotiabank Full time
Job Description:

At Scotiabank, we are committed to delivering exceptional customer service and creating a positive experience for our clients. As a Customer Experience Associate, you will be the face of our branch and play a crucial role in providing expert advice and guidance to customers.

About the Role:

The successful candidate will possess strong communication skills, a proactive approach to problem-solving, and a passion for building relationships with customers. You will be responsible for processing transactions, contributing to sales targets, and providing technology support to help customers manage their banking needs.

Key Responsibilities:

* Provide exceptional customer service by listening to customer needs and delivering tailored solutions
* Process day-to-day transactions and contribute to sales targets
* Utilize technical expertise to introduce customers to mobile banking applications and assist with digital banking options

What We Offer:

In this role, you can expect a competitive compensation package, opportunities for professional development, and a collaborative work environment. Our employees are valued and supported through meaningful development conversations and internal training programs. As a member of our team, you will have the opportunity to grow and develop your skills, making a real impact on our customers' lives.

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