IT Service Delivery Expert

2 months ago


Québec, Quebec, Canada beBee Professionals Full time

We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and internal teams.

The ideal candidate will have a strong background in computer science and IT, with a minimum of two years of experience in a technical support role. They will be able to troubleshoot complex technical issues, provide expert advice, and ensure customer satisfaction.

Key Responsibilities:

  • Provide technical support to customers and internal teams via phone, email, and in-person
  • Troubleshoot technical issues and provide solutions
  • Collaborate with internal teams to resolve technical issues
  • Develop and maintain technical documentation
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • At least two years of experience in a technical support role
  • Excellent problem-solving and communication skills
  • Knowledge of computer hardware and software
  • Ability to work independently and as part of a team
  • Fluency in English and French

We offer a competitive salary and benefits package, including health and dental insurance, vacation time, and a 401(k) plan. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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