IT Service Delivery Expert
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and internal teams.
The ideal candidate will have a strong background in computer science and IT, with a minimum of two years of experience in a technical support role. They will be able to troubleshoot complex technical issues, provide expert advice, and ensure customer satisfaction.
Key Responsibilities:
- Provide technical support to customers and internal teams via phone, email, and in-person
- Troubleshoot technical issues and provide solutions
- Collaborate with internal teams to resolve technical issues
- Develop and maintain technical documentation
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least two years of experience in a technical support role
- Excellent problem-solving and communication skills
- Knowledge of computer hardware and software
- Ability to work independently and as part of a team
- Fluency in English and French
We offer a competitive salary and benefits package, including health and dental insurance, vacation time, and a 401(k) plan. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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