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Retail Store Manager

2 months ago


Fort McMurray, Canada African's Variety Mimi's Injera Inc. Full time
African's Variety Mimi's Injera Inc. Retail Store Supervisor Job Description

We are seeking a highly skilled Retail Store Supervisor to join our team at African's Variety Mimi's Injera Inc. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Management: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise Management: Organize and maintain inventory, ensuring that products are properly stocked and displayed to meet customer demands.
  • Sales and Revenue: Sell merchandise, prepare reports on sales volumes, and identify opportunities to increase sales and revenue.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Store Operations: Establish work schedules, authorize returns, and maintain a clean and organized store environment.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Language: English.
  • Work Hours: 30 hours per week.